Friday 4 October 2013

Chat tools used by many companies

  Having this feature on your website is an advantage over their competitors. You will be able to provide answers to your customers coming through certain questions ' in place ' , in real time , which increases the level of customer satisfaction, and of course, increase your sales !




Chat tools used by many companies Live contesting the features they offer. And that is the reason why there LiveChatReviews.org , we want to help online business owners to find the best online chat tools to suit your industry , and that will certainly lead to higher conversions . We've gone through several thorough investigations and studies to get reliable results.


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Thursday 12 September 2013

clickdesk reviews

ClickDesk is said to be the first live chat tool to integrate with social communications and to support voice calls (VoIP). What makes it standing out is its web based features which eliminate the needs for downloads and ‘click to install’ processes. And it is integrated well with IM clients like (GTalk and Skype).



Chat can also be of department based wherein each department has its own website code. Visitors can be transferred automatically to any of the existing departments where their questions can be best tackled. Agents also have the ability to forward chats to other online agents.
Depending on the package choose, agents can handle a certain number of websites and concurrent chat. But for the Free Plan, only one site is supported and you can only get 30 chats a month. You need to upgrade to the paid version for more number of operators, to handle more number of


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